Do we need a support cell ?
Hello PSEB Engineer brothers.
With this topic I am trying to get your attention towards a major problem faced by us in our day to day personal official/clerical works (mostly at Head Office for / by gazetted section).
With this I want to share with you the problem being faced by Officers, especially new Asst. Engineers for getting their first increment & regularisation after one year of their service in PSEB. Even after 5-6 months of completion of their first year in service, many officers are still waiting for their increment/regularisation order. While the attitude of dealing officials “ jinu jaroorat hovegi personally aake karalu” is quite disturbing.
Reasons for not granting increment (what's their excuse):
1. We have not received your regularisation order from so & so section (from one room of head office to other, even in four months)
2. We have not got your medical verification from Gazzeted Section (No Asstt. Engineer was eligible to get salary after two months of job if he doesn’t submit medical certificate, they are asking for it after 18 months).
Luckily I got both things in time. But our colleagues who are not fortunate enough are visiting head office from all corners of Punjab. They are are just moving around tables in offices without any seating arrangements , standing in front of clerks/Supdtt. with their papers & sometimes even waiting for their attention towards them . At last are being told “Sir you yourself take this file from us and get it verified from so & so section "jaldi hojuga pher asi check karlaage”. Hence are finding it quite difficult to get the final result.

I have come to know a recent example two days ago one officer (SDO) came all the way from Tarntaran visiting a Senior Officer in Accounts Deptt. & saying Sir I have been told by Dispatch people that you have received my regularisation file for increment. I want to get this work done by hand so that I need not to come again, please clear it. Answer was 'I am having 30 files on my table, you kindly search for yours, I will do'.
Another problem for officers who are being transferred from one place to other is of getting LPC verified for income tax, arrears, for getting allowances at new posting etc. These are also to be owned by officer himself. Dealing officials says 'Sir, even retd. Chiefs/S.E.s come to us to get it verified for pension arrear etc.' Either officers are sending their subordinate staff, wasting his subordinate time or Even XEN level officers are visiting these without chair ( for visiting officers) offices.
Some times senior officers have to get their GPF passbooks to be verified for correction of entry or for loan purpose etc. It may take 5 to 10 days depending upon dealing officials & we may have to send some body or visit head office again & again.
With all these problems Officers have to take leave from their offices to visit Head Office and which also makes Board’s work to suffer. Considering To minimize these type of problems, we request one Supporting Cell kind of Official Mechanism with atleast one Official at division level, who can get these type of works executed. Detailed guidelines for this cell may be further withdrawn.
Other problems being observed by Officers may please be shared on this common platform.
Suggestions/ Guidance (for ourselves also) by Senior Officers in this regard will be highly welcomed & awaited.