First PSEB call centre functional
Mahesh Sharma

Ludhiana, October 16
To resolve problems regarding the supply of power and maintenance of infrastructure at the regional level, the Punjab State Electricity Board(PSEB) has initiated a process to launch a chain of regional call centres. The first call centre was inaugurated in Janta Nagar on the Gill Road here today by chairman of the state power board HS Brar. Bathinda, Jalandhar, Amritsar and Mohali will also soon have these call centres.

Brar claimed that the draft plan to establish regional call centres would help the technical staff rectify all faults promptly and more easily. Though the proposed call centres would be functioning under separate teams, overall progress of the chain would be monitored by the head office daily, he added.

Defying allegations of long power cuts, Brar said a gap between the demand and supply had been narrowed down significantly during the past few months. Accusing the successive governments of ignoring power generation sector, Brar claimed that the state would become self-reliant after the commissioning of Goindwal project.